Our dedicated customer support team is always on call to respond quickly to customer inquiries.

For information on shipping to Australia and payment methods, please see our FAQ page for answers to frequently asked questions.

For any queries relating to information about your current order, or the status of your payment and delivery, please find some useful links below:


Check Order Status

Check payment status

Check to see if your payment has been declined, is awaiting confirmation, or has already been approved.

Check Order Status

Once payment is confirmed, please check to see if your order is ready to ship or has already shipped.

You can also check the status of your re-shipment if your previous order was seized by customs.


Find your tracking code

The tracking code will be activated 2-5 days after payment is received and the item has been shipped from our warehouse.

Then, our website’s My Account section, look for the tracking code under “Order History”.


Your delivery tracking code will also be emailed to you instantly by our shop


Check delivery status

AFTERSHIP.COM allows you to track the progress of your shipment until it reaches you in Australia.

inquire directly

FlexSteroids.com welcomes your feedback and suggestions.

If you have any problems or concerns, or need guidance in choosing the right product for you, or for general inquiries or questions about your order, please contact us directly at the address below.

*Normally, all support requests are answered within 24 hours, so tickets submitted on Friday may not receive a response until the following Monday.