By accessing this website or using our services, you agree to the following
- You are not a law enforcement officer or member of any law enforcement agency. You are not using this site to obtain information that can be used against the administrator of this site, its affiliates, or any other person or entity. You agree to hold harmless the administrator of this site and any person or entity linked to this site with respect to any information contained on this site.
- You understand the laws of your country and state regarding the purchase of prescription drugs and have proof of a valid prescription if required by law.
- By accessing this website or using our services, you agree to the following terms and conditions
- You must be at least 18 years of age to order our products or services.
delivery of goods
- Items are sent by registered airmail and must be signed for upon receipt. If your goods do not arrive promptly, please contact us by opening a support request and referencing your order number. If you do not have access to your order number, please provide us with your name, shipping address, and estimated order date.
- Typical delivery time to Australia is 5-15 days, and to the UK and Europe 3-10 days. On rare occasions, packages may be delayed during delivery. If this happens, please contact us so that we can track your package; if you have not received your goods within 30 days and have not received a customs seizure letter, please contact us.
- After credit card payment is processed, orders will be shipped within 1-5 days, excluding Saturdays, Sundays, and holidays. If your order is split into two or more packages, they will be shipped one at a time. These packages are shipped on different days and may arrive several days apart. We ship exclusively by registered regular airmail to avoid fraud and protect our valued customers.
- Orders can be cancelled within 12 hours after payment is completed. To cancel an order, please contact us via the Contact Us page, stating your order number, name, and shipping address. If you do not contact us, we will proceed to process your order as usual.
Payments at flexsteroids.com
- We accept credit cards worldwide. We do not have access to any of your card information. When you prepare to pay, you are automatically forwarded to an external SSL-protected (128-bit) server where your credit card payment is immediately processed and verified.
- All Personal Information All personal information submitted to FlexSteroids.com will be managed in accordance with European regulations. We will manage it in accordance with the regulations. We will not share personal information about FlexSteroids.com customers with foreign authorities, even if officially requested to do so. Personal information will not be shared with foreign authorities.
Refunds and Claims
- If you have not received your goods within 30 days and have not received a letter of seizure from customs, please contact us. We will give you more detailed advice.
- Damaged items
- In the unlikely event that you receive damaged, incomplete, or incorrect merchandise, we will replace the merchandise as soon as the incorrect item is returned to us. If a return is not possible, we will issue a full refund.
- confiscated goods
- If your goods are seized by customs, we will not be able to reship your order until you submit a scan or photo of the seizure letter and any other applicable documentation to our team via the form on the Contact Us page.
INTERNATIONAL IMPORT REGULATIONS
- It is your personal obligation to check whether import regulations in your country ban the purchase or import of prescription drugs.